No smoke without fire

The aim
To show, in a realistic way, how things can go badly wrong when managers are faced with difficult decisions.

About the program
No smoke without fire is an excellent introduction to grievance handling and discipline. It shows any manager or team leader with responsibility for staff that it is vital to distinguish between the two. They should learn a flexible, problem-solving approach to grievances, and a firm but equitable approach to a breach of discipline.

The program offers guidance on setting, communicating and monitoring standards, how to lead a team, and defining relationships with other managers - all skills that are essential for effective communication and management.

The benefits

• Ideal for first line managers and team leaders
• Realistic and hard-hitting messages
• Related to interviewing, communications and management training

Information:
A Melrose and Employment Relations production
Release date:1984