Say what you want

The aim
To explain why many 'people problems' can be attributed to behavior that is inadequately assertive.

About the program
A general introduction to assertiveness training at work, Say what you want has a wide range of applications for interpersonal skills courses.

The program presents six core training points illustrated by the experiences of a manager: decide what you want; say it clearly and specifically; why how you say it counts; avoid being manipulated or side-tracked; listen; aim for a win-win result.

The benefits
-A video that is intended for use at all levels, including non-managerial staff
-The structure makes the learning points easy to discuss and assimilate
-It deals with a subject that's easier to demonstrate than explain in a classroom lecture

Information:
A Melrose production. Release date: 1988