When it's a team effort, we're all responsible for quality

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The aim
To make everyone aware that they must all assume responsibility for accuracy and attention to detail.

About the program
Fail to communicate the tiniest detail clearly and any project can turn into a disaster on a grand scale. In The kingdom was lost, an internationally renowned architect fails to spot that the specification for an elevator system lacks a crucial zero - and a prestigious project is doomed to failure.

But he wasn't the only one to blame - everyone in the team from the office junior to chief sub-contractor is guilty of failing to communicate clearly and check detail. As detail after detail is overlooked, the knock-on effect proves disastrous and its the combined errors of the team that bring about the ultimate failure.

Your organization's projects might not be as grandiose, but they can have an equally significant impact on your business if they go wrong. The old moral tale that traces the loss of a kingdom to the loss of an insignificant horseshoe nail underscores this new cautionary tale for the modern era.

The benefits
-An insightful video that sets the scene for a whole range of training sessions
-A realistically-portrayed sequence of events that illustrates how every member of a team counts
-Makes people aware of how easy it is for detail to be overlooked in a pressure situation

Related training issues:
Teamwork
Project management

Information:
A Melrose production: 1996
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Categories
Total quality management

Release Date
Apr 1, 1996

Video Running Time (minutes)
19.34

Produced by:
Melrose



Product Number:
KING

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