Pass it on: coaching skills for managers

The aim
To give managers the coaching skills they need to guide and encourage their people towards greater performance.

About the program
Coaching is a vital, but frequently neglected skill. While line managers are increasingly expected to take on the responsibility for coaching, very few are truly trained to do so. A recent CIPD survey showed that 63% were involved in coaching activity, with organizations looking to create in-house coaching capability rather than recruit external coaches on an ad hoc basis. Yet, a meager 2% of respondents trained their line managers to do it.

In addition, line managers may feel they're far too busy and not see its importance. But coaching is a mainstream management role; it's essential that managers pass on knowledge and develop the skills of the people who work for them. Effective coaching helps people to progress and contribute more fully to the business objectives and ensures that individuals get the one-to-one guidance they need to perform to the best of their ability.

Pass it on: coaching skills for managers is our new September 2007 release. Written by Armando Iannucci ('The thick of it' & 'I'm Alan Partridge') it uses clear messaging, humor and practical, believable examples of how to get coaching right (and wrong). It also demonstrates the way in which effective coaching can facilitate development through any organization and how personally rewarding it is for the coach too.

Core program - key learning messages:
-Identify The Goals - set targets
-Promote Discovery - Don't just provide all the answers
-Encourage - through praise and constructive criticism
-Treat as equals
-Admit your own mistakes
-Listen actively
-Follow up
-Check on progress

Additional video support clips:
-Why coach?
-What coaching isn't -mentoring and one on one training
-What is coaching?
-Vacancies and opportunities
-The G.R.O.W. model

The program is designed for use in short learning modules and can be built into a 90 minute, half day or full day course with the use of the accompanying Learning Resource Pack materials.

Information
A Video Arts 2007 production featuring Rob Brydon, Will Smith and Meredith McNeill