The Aim To help managers tackle absenteeism within their teams, by using a structured and positive approach.About the program Absenteeism is as common as the common cold and it costs UK businesses nearly £11bn every year. But when someone calls in ...
The aim To ensure managers appreciate how to maintain people's long-term performance by applying necessary discipline.About the program This program shows managers and team leaders who have responsibilities for staff just how badly a discipline interview can be handled. By analyzing ...
Most managers would agree that, if an employee's conduct or performance is not up to par, then he or she should be told and given the opportunity to improve. But, what's the best way to tell the employee? ...
The aim To show, in a realistic way, how things can go badly wrong when managers are faced with difficult decisions.About the programNo smoke without fire is an excellent introduction to grievance handling and discipline. It shows any ...