The aim To give service staff an appreciation of the skills required to satisfy customers and represent the business in a professional light.About the program Charlie, a service repair man, is called out to a number of typical service scenarios, but on each ...
Charlie Jenkins John Cleese is the "unsalesperson" of the year. But he's not a sales rep by trade -- he's a service engineer. In a number of situations -- commercial, industrial and domestic -- Charlienmakes a drama out of a crisis at every available ...
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